Privacy and Security

Privacy Policy for Castlly Marketplace

Last Updated: 20 January 2024

Castlly Marketplace ("we," "us," "our") is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our platform.

1. Information We Collect:

   • Personal Information: When you create an account, we may collect personal information such as your name, email address, contact information, and payment details.
   • Usage Data: We collect information about how you interact with our platform, including your activity, preferences, and settings.
   • Device Information: We may collect information about the device you use to access Castlly Marketplace, such as IP address, browser type, and operating system.

2. How We Use Your Information:

   • Provide Services: We use your information to deliver our platform services, personalize your experience, and facilitate transactions.
   • Communication: We may contact you with updates, promotions, or important information related to your account or our services.
   • Analytics: We analyze usage data to improve our platform, develop new features, and enhance user experience.
   • Legal Compliance: We may process your information to comply with legal requirements, resolve disputes, or enforce our policies.

3. Information Sharing:

   • We do not sell, trade, or rent your personal information to third parties without your consent.
   • We may share your information with service providers, business partners, or affiliates to deliver services on our behalf.
   • We may disclose information in response to legal requests, to protect our rights, or to prevent fraud or security threats.

4. Data Security:

   • We implement security measures to protect your information from unauthorized access, disclosure, or alteration.
   • We use encryption, firewalls, and access controls to safeguard your data.

5. Your Choices:

   • You can update your account information and communication preferences at any time.
   • You may opt out of receiving promotional emails by following the instructions included in the emails.

6. Children's Privacy:

   • Castlly Marketplace is not intended for users under the age of 18. We do not knowingly collect or solicit personal information from children.

7. Changes to Privacy Policy:

   • We reserve the right to update our Privacy Policy. We will notify you of any material changes and post the updated policy on our platform.

By using Castlly Marketplace, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Thank you for trusting Castlly Marketplace with your information.