Frequently Asked Questions

Frequently Asked Questions

Which currencies are supported by Castlly

We currently support:

  • Argentine Peso
  • Brazilian Real
  • British Pound Sterling
  • Canadian Dollar
  • South African Rand
  • Nigerian Naira
  • Chinese Renminbi
  • United States Dollars
  • Cape Verdean Escudo
  • Chilean Peso
  • Egyptian Pound
  • Moroccan Dirham
  • Kenyan Shilling
  • Rwandan Franc
  • Sterling Pound
  • How do I set up my store?

    1. Create your free account

    2. Upload your company logo and profile

    3. Start selling anywhere

    4. Ship your products conveniently to your customers through our fast and efficient fulfillment network

    How do I join the Castlly Global Fulfillment Network?

    Apply to discover if Castlly Global Fulfillment Network is right for your business.

    Submit your application to join the Castlly Global Fulfillment Network to the following email address:

    [email protected]

    The Castlly Developer team will evaluate your store when you apply and let you know the results. We currently accept stores in Mainland China fulfilling three or more orders per day whose products are not on our prohibited items list.

    Where can I integrate and advertise my store?

    You can integrate and advertise your store on:

  • Facebook
  • Instagram
  • Tiktok
  • Linkedin
  • Twitter
  • Still have a question?

    You can access Castlly Developer's support team over the phone; Toll Free +1 888 7187 880 and live chat. Live chat with support is available 24hrs on discover.castlly.com.